Child online safety: a priority for EdTech businesses

Child learning online

When COVID-19 put the world into lockdown, all businesses had to frantically adapt. For schools, this meant migrating their teaching provision online – a move which had hugely positive ramifications for the EdTech industry. Child online safety, however, has been a significant and growing issue faced by parents and schools for years, and with children spending an average of 23 hours a week using a digital device during the pandemic, this issue has become even more pressing. So how can thriving EdTech businesses ensure that young users are protected while using their products?

At Dragons Teaching, our ‘Connect’ e-learning platform consists of several features to teach students (including children) a new language. In our popular ConnectLite programmes, students spend 30 minutes having a live online class with a teacher, then 30 minutes reinforcing their learnt knowledge through interactive exercises and activities. We’ve worked with over 500 schools and the majority of our learners are children, meaning that child online safety is a huge priority for the business. Here are some of the ways we protect children who are using our products:

User accounts

All of our students are provided with their own user access to the Connect e-learning platforms. This provides secure, single entry to the platform for all parts of the lesson, including both the live video session and the online activities.

Fully Safeguarded Teachers

UK law doesn’t actually mandate that private tutors need to go through an enhanced Disclosure & Barring Service (DBS) check. At Dragons Teaching, child safety is our priority; we ensure that all of our teachers are fully safeguarded to the standards set in the ‘Keeping Children Safe in Education’ policy that governs school safeguarding in the UK. This includes:

  • Enhanced DBS checks for all Dragons Teachers (or the overseas equivalent if based permanently overseas)
  • Additional overseas reference and police checks for teachers who have lived/worked overseas for more than three months in the last ten years
  • Identification, proof of address and right to work checks for all our teachers

We maintain a single central register of all our teachers and so, in whatever setting you work with Dragons Teaching, you can be sure that the safety of your children is of paramount importance to us. Find out more from our safeguarding policy.

Data Privacy

We know that the privacy of student data is a major concern for schools and parents alike, so we’ve designed our Connect platforms to require the bare minimum of data. It’s also possible for us to provide schools with generic logins meaning that we hold zero personal information about the students (though it is great if we can have their first name, so that students can receive personalised completion certificates!).

Data about student performance (e.g. scores in our online games) is available on demand for parents and schools to check and is never shared with any third parties. Find out more from our privacy policy.

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